Shipping policy

Processing Time:

All orders are processed within 1-2 business days business days after payment confirmation. 

Shipping Time:

Once your order has been processed, it will be shipped within 5-8 business days, excluding weekends and public holidays.

Note: If your order was placed during a sale or promotional event, please expect 7–12 business days for fulfillment due to higher order volumes.

Shipping Methods & Carriers:

We work with different shipping carriers . During checkout, you can select your preferred shipping option, each with its own delivery timeframe and cost. Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package in real-time.

Shipping Rates:

Flat rate, free shipping, or calculated rates are calculated at checkout.

Order Tracking:

Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package in real-time.

Lost/Damaged Items Policy:

We are not responsible for stolen packages after delivery. If your tracking shows the item as delivered but you have not received it, please contact your shipping carrier directly to file a claim or investigate further.

Wrong Shipping Address:

If you provide an incorrect address at checkout, please contact us immediately so we can attempt to update it before the order ships.

If the package ships to the wrong address and is returned to us, a reshipment fee will be required.

If the package does not return to us, unfortunately, we cannot offer a replacement or refund.

If you have any questions or concerns about your order, please contact our customer support team through our contact page. We’re here to help.